Terms&Conditions

Terms & Conditions

Welcome to Mayuri Home Tuitions. By using our services, you agree to the following terms. Whether you’re enrolling your child for academic support or you’re diving into CRM & automation training, we want expectations to be crystal clear from Day 1.

1. Services We Offer

We provide:

  • One-to-One Home Tuitions

  • Academic Tutoring for all grades and boards

  • CRM, Software, and Automation Training for professionals and businesses

All sessions are subject to availability and location feasibility. Bookings are handled on a first-come, first-served basis.

2. Enrollment and Communication

To enroll, you’ll need to provide:

  • Name, Contact Number, Email

  • Address (for home tuitions)

  • Subject / Course Preference

By signing up, you agree to receive class updates, reminders, and relevant resources via phone, WhatsApp, email, or SMS. You’re always welcome to opt-out by messaging us directly.

3. Code of Conduct

We expect all students (and parents) to:

  • Be respectful to our tutors and trainers

  • Maintain punctuality and attend regularly

  • Provide a quiet, safe space for in-home sessions

Repeated misconduct, absenteeism, or abuse of the platform will lead to suspension or termination of service — with no refund.

4. Scheduling & Sessions

  • Sessions are pre-scheduled and based on mutual availability

  • Any reschedule requests must be made at least 12 hours in advance

  • Uninformed no-shows will be counted as a completed session

5. Trainer / Tutor Changes

We reserve the right to:

  • Assign or reassign a tutor/trainer based on subject match, availability, or feedback

  • Cancel or reschedule classes due to unavoidable circumstances (illness, emergencies, etc.)

6. Course Materials

All handouts, PDFs, CRM templates, presentations, and recorded content (if applicable) are copyrighted.
Reusing, reselling, or sharing them without written permission is strictly prohibited.

7. Disclaimer

We make every effort to ensure quality instruction, but Mayuri Home Tuitions is not liable for:

  • Individual academic outcomes

  • Exam scores or job placement

  • Technical disruptions in online classes

Success depends on student effort, consistency, and participation.

Cancellations & Refunds

We understand life happens — plans change. But we also value our tutors’ time and effort. So here’s the deal:

Trial Sessions

  • If a free or paid trial session is offered, it is non-refundable

  • Feedback is welcome, and we may adjust tutors if needed

Paid Tuitions or Training (Full Courses or Monthly Packages)

1. Cancellation Before Start

  • You may cancel your enrollment up to 48 hours before the first scheduled session for a full refund

  • After that, only 50% refund will be given if cancellation happens before the second class

2. After Course Begins

  • No refunds will be issued once the second class/session is completed

  • In special cases (medical emergencies, relocation, etc.), we may hold credit for future use or transfer it to another student. This is at our discretion.

Class Rescheduling

  • You may reschedule up to 12 hours in advance with no charge

  • If you miss a class without prior notice, it may be marked as complete (unless it’s a genuine emergency)

Tutor/Trainer Cancellations

If a tutor or trainer cancels a session:

  • We will reschedule at your convenience

  • If a suitable replacement isn’t available within 7 days, you’ll receive a full refund for that session

Mode of Refund

  • Refunds will be processed via UPI or bank transfer within 7 working days

  • You’ll need to share your UPI ID or account details upon approval

 

Still have questions or concerns? We’re just a ping away.
📞 Call / WhatsApp: 95538 78431, 80745 99348
📧 Email: mayurihometuitions@gmail.com